Tools

CRO ROI Calculator

What a change in conversion rate is worth against the traffic you already have.

Enter your sessions, your rate now, the rate you are aiming at, and your order value. The result shows the incremental revenue at your target conversion rate.

Everything here is worked out in your browser. Nothing you type is sent anywhere, and there is no account to make.

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Result

The numbers below are an example so the tool opens working. Replace them with yours.

How the number is worked out

  • Revenue per visitor is the primary figure. It moves when the rate moves and when the basket moves, so a test that lifts the rate by pushing people into cheaper products shows up here and does not show up in conversion rate alone.
  • The figure assumes traffic and basket size hold while the rate changes. If a test also moves the basket, run the numbers again with the new order value.

What comes out

You will see

  • Extra revenue per month at the target rate
  • The same figure annualised
  • Revenue per visitor, before and after
  • Extra orders per month, so the number is a volume as well as an amount
  • The lift, as a relative percentage rather than a percentage point

How to use it

Three steps, and the third one is the point

  1. Enter the traffic you already have

    Monthly sessions. This calculation is about the visitors who are arriving now, not about the ones a campaign might add.

  2. Enter both conversion rates

    The rate today and the rate you are aiming at. Keep them in percent, and keep both measured the same way, sessions or users, not one of each.

  3. Read revenue per visitor first

    It is the figure that moves when the rate moves and when the basket moves, so it catches a test that lifts the rate by sending people to cheaper products.

What conversion rate optimisation is worth

Conversion rate optimisation is the work of turning more of the traffic you already have into orders. Compare that projected revenue with what it would cost to buy the same growth in traffic.

The arithmetic is not hard. Fifty thousand sessions at 1.9% is 950 orders. The same traffic at 2.2% is 1,100. On an 80 order value that gap is 12,000 a month, from three tenths of a percentage point and no extra media spend.

That is the calculation this page runs. It turns a change in conversion rate into projected revenue.

The CRO ROI Calculator result panel, first state
Fifty thousand sessions moving from 1.9% to 2.2%, at an 80 order value.
The CRO ROI Calculator result panel, second state
The same page with the target set below the current rate. Revenue per visitor falls from 1.52 to 1.28, and the tool names the loss rather than printing it flat.

Why revenue per visitor is the figure to watch

Conversion rate on its own can go up while the business gets worse. Push visitors towards a cheaper product and more of them buy, the rate rises, and the revenue falls. Nothing in the conversion rate shows that.

Revenue per visitor combines conversion rate and average order value in one metric: it moves when the rate moves and when the basket moves. That is why it comes out of this tool as its own row rather than as a footnote to the rate.

The one thing the figure assumes is that the basket holds while the rate changes. If a test also moves the order value, run it again with the new one.

The tool

What this one does

  • Converts a rate change into money

    Monthly and annual, against the traffic you already have rather than against a traffic forecast.

  • Shows revenue per visitor on both sides

    Before and after, so a test that trades basket size for volume is visible instead of hidden inside a rising rate.

  • Reports the lift as a relative figure

    1.9% to 2.2% is three tenths of a point and a 15.8% lift. Those two ways of saying it lead to very different conversations, so the tool gives the relative one.

  • Gives the answer in orders as well

    Extra orders per month, because a fulfilment team plans against volume and not against revenue.

  • Assumes traffic remains constant

    Nothing here quietly grows your sessions. The whole point of the number is what the existing traffic is worth.

  • Works in your currency

    Six currencies, formatted the way the one you pick is normally written.

Reading the result

What each line is telling you

Extra revenue per month
The gap between the two rates, at your current traffic and order value. This is the figure to weigh a piece of work against.
Extra revenue per year
The monthly figure times twelve. It assumes the traffic holds, which for a seasonal store it will not.
Revenue per visitor
Both sides shown. If conversion rate rises while revenue per visitor falls, lower-value baskets are diluting the gain.
Extra orders per month
The same result as a volume. Worth checking against what your fulfilment can absorb before you celebrate it.
Lift
The relative change between the two rates. A 15% lift on a small base is still a small number, which the revenue rows keep honest.

The calculation is only the start
of the diagnosis.

We look at your search visibility across Google and the answer engines, and tell you what is costing you orders. No charge for the first look.

In practice

What you can do with it

  • Argue for a test budget

    Put the annual figure next to the cost of the work. Most single tests move a rate by very little, so the case is usually the programme rather than the test.

  • Rank two ideas before building either

    Run the same traffic against each expected rate. Use projected revenue, effort and risk to rank test ideas.

  • Compare optimisation against buying traffic

    Work out what the rate change is worth, then work out what the same money buys in media. Both are real options and the comparison is rarely made.

  • Check a result after the test has run

    Put the measured rate in and see whether the revenue matched the forecast. Where it did not, the basket usually moved.

Questions

CRO ROI Calculator questions

What counts as a realistic conversion rate lift?

Smaller than most plans assume. A single test rarely moves a rate by more than a couple of percent relative, which is why a testing programme applies each winning result to the next experiment: the returns come from compounding small wins rather than one large one.

Should I measure by sessions or by users?

Either, as long as both rates use the same one. A rate measured on users is higher than the same behaviour measured on sessions, so mixing them creates a lift that never happened.

Why is revenue per visitor better than conversion rate?

Because it reflects both conversion rate and order value. It carries the rate and the order value together, so it tells you whether the business got better rather than whether one metric did.

Does this account for seasonality?

No. It takes the traffic you enter and holds it steady. For a store with a heavy fourth quarter, run it twice, once on a normal month and once on a peak one.

How long should a test run before I trust the new rate?

Long enough to reach the sample you planned for before you started, and to a fixed end date. Stopping when the result looks good is how a programme fills up with wins that do not repeat.

Is my data sent anywhere?

No. The calculation runs in your browser, with no account and nothing uploaded.

The rest of the set

Fifteen more, all free, all in the browser

A conversion test pays back on traffic you are already buying. That is why the comparison worth running is against the cost of buying the same number of extra orders.